Policies

Luxe Signature Manali – Privacy Policy

Luxe Signature Manali (“we,” “our,” “us”) is committed to protecting the privacy of every guest and visitor who interacts with our website. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Address / City / Country
  • ID details (if required during reservation)
  • Payment information (processed securely through third-party gateways)

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage patterns
  • Cookies and tracking data

2. How We Use Your Information

  • Processing reservations and confirmations
  • Providing customer support
  • Enhancing user experience
  • Sending booking updates, invoices, or important notifications
  • Improving website performance and security
  • Marketing and promotional communication (only with your consent)

3. Cookies And Tracking Technologies

  • Improve browsing experience
  • Store preferences
  • Analyze traffic
  • Enable certain website functionalities

You may choose to disable cookies in your browser, but some site features may not function correctly.

4. Sharing of Information

  • We do not sell or commercially share your personal information.
  • We may share your data only with:
    • Trusted service partners (payment gateways, booking engines, security tools)
    • Legal authorities, if required by law
    • Internal departments for operational purposes

5. Data Security

  • SSL encryption
  • Secure servers
  • Access control protocols
  • Regular security audits

Despite stringent measures, no online platform is 100% secure. However, we take all reasonable precautions to protect your data.

6. Your Rights

  • Access the information we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

For requests, contact us at: [Insert official email]

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years. If such information is discovered, it will be securely deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the “Effective Date” updated accordingly.

10. Contact Information

For privacy-related questions or concerns, you may contact:
Luxe Signature Manali
Email: info@signaturehotel.live
Phone: 9793331806